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Track your brand's reputation with easeprecisionperfection

with Brand Track Online

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About Us

BrandTrack is a software platform that extracts and highlights any data that customers use to form an impression of your brand. By monitoring customer reviews, BrandTrack reflects your true brand equity through real customer experiences. By tracking online visibility, engagement, and sentiment, BrandTrack identifies opportunities to increase your brand’s influence & sales.

BrandTrack reflects your true brand equity through real customer experiences.

By tracking online visibility, engagement, and sentiment, BrandTrack identifies opportunities to increase your brand's influence & sales.

Automate your growth

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What makes BrandTrack unique?

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Benchmarking competitors
BrandTrack clients can customize their own KPIs and competitors, and monitor improvements over time.
Actionable results
Specific and instructive feedback for every customer touchpoint, including urgent action items.
Better than surveys
Analysing customer reviews achieves better outcomes than brand and NPS surveys, but at a fraction of the cost.
People over software
BrandTrack’s sole purpose is to empower people to influence others, not to tie you down with rigid software.
Insight & Branding
Customer Insight, Market Research, and Branding Professionals will value insight into their brand equity in the eyes of customers.
Operations & Franchise Management
Operations Managers will value visibility into store or franchise operations, along with alerts for critical issues and further staff development.
Customer Experience
CX Executives & Specialists can build or enhance Voice-Of-The-Customer programs, while responding to customer feedback and service failures.
Marketing
Marketing, Social Media, and Advertising Specialists can easily identify opportunities to improve SEO & campaign performance to drive sales.

Create loyal customers that love your brand

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Seriously improve your lead conversion rate

Resources on BrandTrack

April 24, 2023 in Blog

What can Google reviews tell you about your brand?

A lot actually. A brand is the picture that stands out when consumers think about you and their interactions with you. You might sketch the...
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April 24, 2023 in Blog

What is CX (Customer Experience)?

Customer Experience (CX) is the overall perception and feelings that a customer has from actual interactions with you, your...
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April 24, 2023 in Blog

Using customer reviews for marketing & branding research

Are customer reviews a reliable enough source of research data? What can it tell you that focus groups and surveys can't?
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April 24, 2023 in Webinar

The 2023 State of Play in Voice-Of-The-Customer

Voice-Of-The-Customer: the highlights, big stories, and future trends. Join us as we ask an expert panel on the things...
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