Industries we support
About Us
BrandTrack is a software platform that extracts and highlights any data that customers use to form an impression of your brand. By monitoring customer reviews, BrandTrack reflects your true brand equity through real customer experiences. By tracking online visibility, engagement, and sentiment, BrandTrack identifies opportunities to increase your brand’s influence & sales.
BrandTrack reflects your true brand equity through real customer experiences.
By tracking online visibility, engagement, and sentiment, BrandTrack identifies opportunities to increase your brand's influence & sales.
Automate your growth
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What makes BrandTrack unique?
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Benchmarking competitors
BrandTrack clients can customize their own KPIs and competitors, and monitor improvements over time.
Actionable results
Specific and instructive feedback for every customer touchpoint, including urgent action items.
Better than surveys
Analysing customer reviews achieves better outcomes than brand and NPS surveys, but at a fraction of the cost.
People over software
BrandTrack’s sole purpose is to empower people to influence others, not to tie you down with rigid software.
Trusted by over 4,000 clients worldwide 
Insight & Branding
Customer Insight, Market Research, and Branding Professionals will value insight into their brand equity in the eyes of customers.
Operations & Franchise Management
Operations Managers will value visibility into store or franchise operations, along with alerts for critical issues and further staff development.
Customer Experience
CX Executives & Specialists can build or enhance Voice-Of-The-Customer programs, while responding to customer feedback and service failures.
Marketing
Marketing, Social Media, and Advertising Specialists can easily identify opportunities to improve SEO & campaign performance to drive sales.
Create loyal customers that love your brand
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Seriously improve your lead conversion rate
Resources on BrandTrack
What can Google reviews tell you about your brand?
A lot actually. A brand is the picture that stands out when consumers think about you and their interactions with you. You might sketch the...
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What is CX (Customer Experience)?
Customer Experience (CX) is the overall perception and feelings that a customer has from actual interactions with you, your...
Read More
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