Industries we support
About Us
BrandTrack is a software platform that extracts and highlights any data that customers use to form an impression of your brand. By monitoring customer reviews, BrandTrack reflects your true brand equity through real customer experiences. By tracking online visibility, engagement, and sentiment, BrandTrack identifies opportunities to increase your brand’s influence & sales.
BrandTrack reflects your true brand equity through real customer experiences.
By tracking online visibility, engagement, and sentiment, BrandTrack identifies opportunities to increase your brand's influence & sales.
Automate your growth
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What makes BrandTrack unique?
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Benchmarking competitors
BrandTrack clients can customize their own KPIs and competitors, and monitor improvements over time.
Actionable results
Specific and instructive feedback for every customer touchpoint, including urgent action items.
Better than surveys
Analysing customer reviews achieves better outcomes than brand and NPS surveys, but at a fraction of the cost.
People over software
BrandTrack’s sole purpose is to empower people to influence others, not to tie you down with rigid software.
Trusted by over 4,000 clients worldwide 
Insight & Branding
Customer Insight, Market Research, and Branding Professionals will value insight into their brand equity in the eyes of customers.
Operations & Franchise Management
Operations Managers will value visibility into store or franchise operations, along with alerts for critical issues and further staff development.
Customer Experience
CX Executives & Specialists can build or enhance Voice-Of-The-Customer programs, while responding to customer feedback and service failures.
Marketing
Marketing, Social Media, and Advertising Specialists can easily identify opportunities to improve SEO & campaign performance to drive sales.
Create loyal customers that love your brand
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Seriously improve your lead conversion rate
Resources on BrandTrack
Top 10 Tips for Digital Marketing & Social Media
BrandTrack's Executive Vice President of Sales, Kenneth Yap shares his experience and Top 10 tips on how startups and micro-businesses…
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What is brand health and how do you measure it?
Brand health refers to the overall perception and well-being of a brand in the eyes of its target audience and…
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